WiFi Settings Template

Solstice is designed to leverage existing WiFi networks to support wireless collaboration in meeting rooms and learning spaces. The Solstice Pod supports secure access to two independent network interfaces: one for attaching the Pod to a network via Ethernet, and one to attach to a wireless network. Mersive recommends attaching the Pod to your main enterprise network via Ethernet for best performance, while the secondary wireless network can be used for guest access or a backup network.

This template is used to configure the wireless network. Within this template, there are two wireless options, but only one can be applied:

WAP (Wireless Access Point): When in WAP mode, the Pod acts as a wireless access point, creating a local network on the Pod with no internet access that users can discover in their list of available networks, allowing them to connect directly to the Pod without needing an external network. Pods are shipped with WAP enabled by default for easy initial configuration. However, for performance reasons, Mersive highly recommends disabling WAP mode. This can be done by disabling WiFi altogether, or by applying the Existing Network option.
Existing Network: This option connects the Pod to an existing network wirelessly. This is best used when there is no Ethernet jack in the room, or if you want to connect a secondary guest network. If enabling WiFi, using the Existing Network option is strongly recommended.

How To

To connect the Pod to a wireless network, select the Enable WiFi checkbox.
To allow admin access to make configuration changes on this network, select the Allow admin configuration access checkbox.
Select one of the following radio buttons:
- WAP: The Pod acts as a wireless access point. Proceed to step 4.
- Existing network: This option connects the Pod to an existing network wirelessly. Proceed to step 5.
If you selected WAP:
1. In the SSID field, enter in an easily identifiable name for the network. For example, you could name it the same as the Pod so that users can easily find it.
2. If you want, you can select the Hide SSID checkbox. This prevents the network name from being displayed in a device's list of available networks.
3. Under Security select one of the following options:
  - Open: The WAP network is open with no password protections to connect.
  - WPA2: Allows you to secure the network by creating a network password. When selected, a field to enter the WPA2 Password appears.
4. Under Frequency, select either the 2.4 GHz or 5GHz wireless band.
5. Next select the wireless channel for the WAP network from the Channel list.
6. To use Domain Name System (DNS) resolution and have a DNS entry to resolve to the Pod's IP address, you can enter it in the DNS Hostname (for example, hostname.domain) after this template is assigned to a Pod.
  Note
  The DNS Hostname is unique to each Pod, and can be added only after this template is applied to a Pod. You need to enter this information for each Pod that uses this template.
  Note
  Check the option to show this hostname instead of IP address in the connection directions on the Solstice display in the Welcome Screen Template configuration.
7. Click Save. Skip the following steps.
If you selected Existing Network:
1. Enter the network name in the SSID field.
2. In the Security Type list, choose the appropriate option: Open, WEP, WPA/WPA2, or 802.1x EAP.
  Note
  If you chose 802.1x EAP, see the Enable 802.1x Authentication how-to below for more information on this configuration.
3. If prompted, enter the Password for this network.
Select either DHCP for the Pod to be dynamically assigned an IP address, or select Static IP to enter your network configuration manually.
If you selected Static IP, enter the Gateway, Network Prefix Length and DNS 1 fields.
Note
Note that the IP Address and DNS Hostname are unique to each Pod and need to be configured for every Pod. After this template is applied to your Pods, you are prompted to enter this information for the each Pod the template is applied to.
Click Save.

Note

You must ensure that the Pod has access to a timeserver so that it can validate the certificate.

Select the Enable 802.1x checkbox to see options appear.
Select the EAP Method: PEAP, TLS, or TTLS
1. For PEAP or TTLS methods:
  - From the Phase 2 Authentication list, select one of the phase 2 authentication types: None, MSCHAPV2, or GTC.
  - Click the Replace CA Certificate button, then browse to and select the certificate.
2. For the TLS method:
  - Click the Replace CA Certificate button, then browse to and select the certificate.
  - Click the Replace User Certificate button, then browse to and select the certificate.
    Note
    Supported certificate file types are .cer, .der, .pem, .crt, .pfx, and .p12.
If required, enter the Username and Password.
Click Save.

Note

Solstice administrators should be aware that the Cloud settings for a Solstice Pod take precedence and overwrite any conflicting settings on the Pod itself.

In the case of a settings mismatch for a Pod between Solstice Cloud and the Pod's own settings, Cloud settings always "win." The only exception is when a settings change in a Cloud template causes Solstice Cloud to be unable to connect to the Pod. In this case, the settings in that template set are rolled back to the last working configuration for that Pod. Pod and template status indicators alert users when this case occurs.

In the left sidebar menu of Solstice Cloud, click Manage > Pods.
The Pod Template Assignments table displays. This table is used to apply templates across your deployment. You can apply a template to multiple Pods at once.
Tip
Filter Solstice Pods in your deployment by default categories or categories you have created to apply templates efficiently to similar Pods. Filters allow you to apply templates by criteria such as location or campus, depending on the categories you have created and assigned to Pods.
Select the Pods you want to apply the template to. You can select each Pod's checkbox individually, or select the checkbox in the header row of the table to select all Pods showing in the table.
For each template you want to apply, go to the corresponding template type column (e.g., Welcome Screen). You can view different groups of templates by selecting a template category in the upper right corner of the table.
Select the template with the desired configuration from the list in the appropriate column for one of the selected Pods. This applies the template to all the selected Pods in the table.
Click Confirm when to confirm applying the selected template to all selected Pods.
As changes are being applied, the pending changes icon appears next to the template(s) being applied. After the changes are applied, the Pod's normal status resumes.
- If a Pod is offline, any changes made are applied when the Pod comes back online.
- If a settings change in a Cloud template causes Solstice Cloud to be unable to connect to the Pod, the Pod's settings for that template is rolled back to their previous configuration. A failure icon shows that the template could not be applied.
If a template you applied has any unique-to-Pod settings that need to be applied each Pod individually, a pop-up pane appears prompting you to enter the needed information for each affected Pod. After you complete all of the settings screens, click Save & Close.

Tip

Solstice checks the settings selected for a Pod in Solstice Cloud management against the settings on the Pod itself approximately once an hour, as well as upon Pod reboot.

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