Pod Settings and Templates
Solstice Cloud administrators can manage Solstice Pods in their organization remotely from anywhere. Related configuration options are grouped together into sets that can be changed for individual Pods or saved into templates to be easily assigned to multiple Pods in a Solstice deployment. There are configuration sets for Ethernet and Wi-Fi network settings, security settings, appearance settings, and more. Solstice Cloud templates can be applied to Pods managed by Solstice version 4.5 or later.
While most settings can be configured by applying templates, there are certain settings or values that are unique to each Pod. Unique-to-Pod settings, such as static IP addresses or DNS hostnames, must be set for each Pod individually. When creating templates, settings that need to be configured individually are labeled as shown in the example below.
Tip
Check out the Create Categories topic to learn how to apply templates more efficiently across your deployment. This topic outlines how to create and use categories and categories best practices, allowing you to efficiently apply configuration templates to Solstice Pods based on location, room type, and your own custom categories.
Solstice Cloud Template Updates
There are multiple ways to change settings for an individual Solstice Pod managed in Solstice Cloud:
Create a template for that settings category containing the desired settings and assign the template to the Pod. To do this, see the Create a New Template directions.
Use the Pod Configuration page to view and modify unassigned settings categories for the Pod. To do this, see the Change Unassigned Settings for a Pod directions.
Edit non-template configuration settings for the individual Pod. To do this, see the Configure Individual Pod Settings directions.
Note
Solstice administrators should be aware that the Cloud settings for a Solstice Pod take precedence and overwrite any conflicting settings on the Pod itself.
In the case of a settings mismatch for a Pod between Solstice Cloud and the Pod's own settings, Cloud settings always "win." The only exception is when a settings change in a Cloud template causes Solstice Cloud to be unable to connect to the Pod. In this case, the settings in that template set are rolled back to the last working configuration for that Pod. Pod and template status indicators alert users when this case occurs.
How To
In the left sidebar menu of Solstice Cloud, click Manage > Templates.
From the list of configuration categories that appears below Templates, select the category to configure.
For the template to duplicate, click the vertical ellipsis
icon, then select Duplicate Template.
Give the duplicated template a descriptive Template Name, ideally related to its purpose, and change the configuration settings as needed.
Click Save.
Note
Solstice administrators should be aware that the Cloud settings for a Solstice Pod take precedence and overwrite any conflicting settings on the Pod itself.
In the case of a settings mismatch for a Pod between Solstice Cloud and the Pod's own settings, Cloud settings always "win." The only exception is when a settings change in a Cloud template causes Solstice Cloud to be unable to connect to the Pod. In this case, the settings in that template set are rolled back to the last working configuration for that Pod. Pod and template status indicators alert users when this case occurs.
In the left sidebar menu of Solstice Cloud, click Manage > Pods.
The Pod Template Assignments table displays. This table is used to apply templates across your deployment. You can apply a template to multiple Pods at once.
Tip
Filter Solstice Pods in your deployment by default categories or categories you have created to apply templates efficiently to similar Pods. Filters allow you to apply templates by criteria such as location or campus, depending on the categories you have created and assigned to Pods.
Select the Pods you want to apply the template to. You can select each Pod's checkbox individually, or select the checkbox in the header row of the table to select all Pods showing in the table.
For each template you want to apply, go to the corresponding template type column (e.g., Welcome Screen). You can view different groups of templates by selecting a template category in the upper right corner of the table.
Select the template with the desired configuration from the list in the appropriate column for one of the selected Pods. This applies the template to all the selected Pods in the table.
Click Confirm when to confirm applying the selected template to all selected Pods.
As changes are being applied, the pending changes
icon appears next to the template(s) being applied. After the changes are applied, the Pod's normal status resumes.If a Pod is offline, any changes made are applied when the Pod comes back online.
If a settings change in a Cloud template causes Solstice Cloud to be unable to connect to the Pod, the Pod's settings for that template is rolled back to their previous configuration. A failure icon
shows that the template could not be applied.
If a template you applied has any unique-to-Pod settings that need to be applied each Pod individually, a pop-up pane appears prompting you to enter the needed information for each affected Pod. After you complete all of the settings screens, click Save & Close.
Tip
Solstice checks the settings selected for a Pod in Solstice Cloud management against the settings on the Pod itself approximately once an hour, as well as upon Pod reboot.
In the left sidebar menu of Solstice Cloud, click Manage > Templates. A list of available configuration templates appears in the sidebar.
From the list of configuration categories that appears below Templates, select the category to configure.
For the template to delete, click the vertical ellipsis
icon, then select Delete Template.
In the confirmation pop-up that appears, click Delete.
To apply settings to an individual Pod without assigning a template:
In the left sidebar menu of Solstice Cloud, click Manage > Pods.
In the Pod Template Assignments table, click the name of the Pod you want to configure.
Scroll down to the Template Configuration section and click the
icon to expand the options available for a particular settings category.
Configure the settings as desired and then click Save as Unassigned.
A message appears confirming the Pod configuration is updated. Until the configuration is successfully applied to the Pod, an option is available to Cancel Pending Changes.
For each Solstice Pod, some settings are maintained outside of the configuration template sets, including the Pod's name, location, and categories the Pod is assigned to. The directions below describe how to edit these settings for an individual Pod.
Location and category assignments can also be managed for multiple Pods. See the Create Categories and Assign Pods and Set Pod Locations topics for more information.
In the left sidebar menu of Solstice Cloud, click Manage > Pods.
In the Pod Template Assignments table, click the name of the Pod you want to configure.
To update the Solstice display name that appears on the Pod's welcome screen and in the list of available Solstice displays in the Mersive Solstice app:
In the configuration section containing the Pod's name, enter the desired Pod Name.
In the location section, set and update location information for the selected Pod:
Use the Building list to select a previously defined location or create a new building profile.
You can also select an existing or create a new Floor.
Click Fine-Tune Location, then zoom into and drag the map to more accurately locate the target icon for the selected Pod in the correct building outline.
View and manage category options for the selected Pod in the Categories section. Categories in Solstice Cloud management are highly customizable. See Create Categories and Assign Pods for more details.
After clicking Save, the status icon next to the Pod's name changes to the working indicator. When Solstice Cloud confirms that the changes are successfully applied to the Pod, the indicator returns to green (online).