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Analytics in Solstice Cloud

Solstice Cloud Analytics provides organizations with meaningful data on utilization and collaboration within their Solstice-enabled meeting and learning spaces. With unique data-driven insights – such as busiest meeting rooms and times, space occupancy levels, and more – Solstice Cloud empowers organizations to better understand how their collaboration spaces are being used and optimize them for better productivity. (Analytics may not be available for every account level.)

Insights from Analytics

Here are some insights you can gain from your Solstice Cloud Analytics:

  • How often are your meeting spaces used?

  • What are the most popular times for meeting?

  • How are different meeting spaces used?

Analytics Pages

Solstice Pods regularly collect data on the collaboration spaces where they're deployed. Solstice Cloud gathers this data for all Pods in the organization's account. This information can be viewed and plotted over time using Solstice Cloud’s analytics pages.

  • Usage: This page provides a graph of Pod usage history for your organization that can display up to two types of usage history data simultaneously. You can select a wide variety of combinations of usage data types to understand how your Solstice deployment is being used. Learn More

  • Compare: This page shows a graph of Pod usage that allows you to view usage data for specific options within a defined category. You can select to graph usage data for up to eight options within a category together and compare the same usage data for different defined options within a category. Learn More

  • In-Room Tech: This page displays data about the types of user devices that are connecting to your Pods. For Pods that are being used for video conferencing, this page displays data about the number of in-person meetings as well as the number of meeting with a web conference (shown as "proximate meetings" vs. "hybrid meetings", respectively). Learn More

Collected Data

Using Categories for More Meaningful Analytics

In the context of analytics, it can be useful to think of Pods as "things" and categories as their "characteristics." For example, a Pod's characteristics might be its physical location, its owner (e.g. corporate, marketing, development), or its function (e.g. testing, signage, development). You can also think of categories as meta-data assigned to the Pod. Well-thought-out categories are essential to effectively group Pods together for comparison or to filter out dissimilar Pods to keep visual noise to a minimum. For a detailed discussion of how to create categories, see Create Categories and Assign Pods.

After your categories are created and assigned to Pods, the categories are available to customize your analytics displays using tools on the analytics pages.

About Solstice Cloud Analytics and Privacy

The data collected by Solstice Cloud Analytics is principally meta-data about meetings that are occurring on the Pods. Information about users is always aggregate information (i.e. the number of users) and never specific to a single user. Solstice Cloud adheres to the following principles and guidelines for collecting and managing data collected:

  • No personally identifiable information (PII) is collected for Solstice end-users.

  • Solstice Cloud is European Union General Data Protection Regulation (GDPR) compliant as a Data Controller. Even though Mersive does not collect PII, Mersive treats all the analytic data it collects as if it were PII and complies with GDPR regulations regarding the handling of this data.

  • Shared content from Solstice meetings never leaves the Solstice Pod.

  • Room occupancy data is only tracked as an aggregate numerical value. No image or video ever leaves the Solstice Pod.

Next Topic

Solstice Analytics: Usage