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Account Creation

Create a Mersive Account

Creating a Mersive account is a simple process not unlike making a username and password for other web services. Having a Mersive account gives you credentials for login specifically for interacting with the admin portal and your devices.

To create a Mersive account, take the following steps:

  1. With a laptop or mobile device, go to app.mersive.com/admin or mersive.com/activate and select Sign up.

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  2. On the Sign Up screen, enter your Email and create a Password. Note: Passwords must be 12 characters long and include at least one uppercase letter, one lowercase letter, and a symbol or number; the web client will verify that your password meets these requirements.

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  3. Select Sign up with password. The admin portal will send an email with the subject: Verify your email.

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  4. Open the email message and select Verify my email or copy the link and paste it into a browser window. The admin portal will appear.

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  5. Choose an Organization. Note: The Personal organization is created by default, and you can rename it later. If you want to create an organization, select Create new organization.

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  6. The admin portal displays the selected organization. Note: If you have not onboarded any devices yet, the Devices list will be blank.

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