Solstice Analytics: Usage
The Usage History analytics page in Solstice Cloud provides both graphical representations of and granular source data for usage history metrics collected by the Solstice Pods in your organization about Solstice-enabled collaboration sessions.
The Usage page is divided into two parts:
Usage History Graph - The top of the page displays a graph that shows up to two types of usage data for Pods managed in your Solstice Cloud organization on a time line. You can select the type(s) of analytics data to show on the graph and what unit of time to show it in from options in the upper right and lower left of the graph. The time period selected from the options above graph also affects the Pods table below.
Pods Usage History Table - Below the graph, a table appears containing the usage history data details for your Pods managed in Solstice Cloud. By default, all Pods in the table are selected to show their data in the graph. The table can be filtered to show a subset of Pods using either the Search bar at the top of the table or the Filter button at the top of the page. Any filters you apply also affect the data that appears in the graph.
Collected Data
How To
See step-by-step instructions in the sections below to learn how to access the Usage History analytics for your Solstice deployment and use available controls and filters to view the data that is most meaningful to you.
The selected time period on Solstice Cloud Analytics pages applies to all data displayed in graphics and data tables and generally defaults to 30 days. You may choose a different time period from a pre-set list or define a custom time period to view the data associated with it.
In the upper-right corner of the Analytics page, locate the bar of pre-set time periods. The options shown may vary depending on the Analytics category.
To view data for a custom time period, click the Custom button at the end of the time periods bar.
In the pop-up calendar, navigate to and select the past date when your custom time period should start.
Use the arrows next to the year to navigate to the desired year.
Use the month menu to select the desired month.
When the calendar for your desired year and month you appears, click to select the day you want to the time period to start.
Use the same controls to navigate to and select the date you want your custom time period to end, up to the present day.
The custom date rage is set and appears below the time period selection bar.
Up to two Pod data categories may be selected to graph on the Usage History analytics page.
Locate the two categories menus below the graph. You must select one category from the left menu (blue) to show as a data line on the graph.
You may select a second category from right (green) category menu to show and compare that data on the same graph with your first selected category.
Or select None in the right (green) menu to show only data from the category in the left (blue) menu.
Data lines for the categories you selected appear in the graph. They appear color coded to the menus they were selected from.
You may also hover over the data point(s) for a time period in the graph to see the specific date(s) and numbers for each selected category displayed on the graph.
You can change the time increment by which to group your selected Analytics data on the graph—for example, graphing data for the last 48 hours by hourly data points. In this way, you can view the information broken down by smaller time increments or aggregated into larger increments like weeks or months.
In the graph at the top of the Analytics page, locate the menu that contains time increments (usually set to Days by default).
Select the time increment by which you prefer your currently selected data to be graphed, Hours, Days, Weeks, or Months. Time increment options depend on the time period that is selected in the upper right of the Analytics page. For example, if the 48 Hour time period is selected, hours are the only available time increment.
The graph shows your selected data grouped into data points by the selected time increment.
By default, data from all Pods managed in your Solstice Cloud organization are included in analytics graphs. You can change this by managing Pod selections in the Pods table to include or exclude data for specific Pods. Use the Search box to quickly find specific Pods in the table.
Scroll down to the Pods table that appears below the graph on the Analytics page.
Use the checkbox that appears to the left of a Pod's name in the table to deselect that Pod, removing it from the graphed data, or select it to include it in the graph.
To use the Search box to quickly locate specific Pods in the data table, enter a whole or partial Pod attribute that appears in the table, such as a Pod's name. This search shows Pods with data matching the search term in any column. For example, searching for "conference" matches Pod Names that contain "Conference" as well as Pods with a Room Type that contains "Conference Room".
Click Manage Columns and select or deselect Pod data categories to view hidden data or hide unneeded information. See the Manage Columns section below for more information.
Clear a Search filter by clicking the X icon to the right of the entered search term. It also appears as an applied filter to the right of the Filter button at the top of the page and can be removed there.
Quickly locate columns for some categories by selecting them from the menus above the Pods table. Columns for the category or categories selected to appear in the graph at the top of the page also appear highlighted immediately after the Names column in the Pods table.
By default, data from all Pods managed in your Solstice Cloud organization are included in analytics graphs. In addition to manually selecting and deselecting Pods in the data table, you can use the Filter by Category pane to select to view data from only Pods that match certain criteria.
Filter by Category shows all categories available in your Solstice Cloud organization, both Solstice presets and categories that have been manually defined for your Solstice deployment. See more about Creating Categories and Assigning Pods. You may select one or more attributes from any combination of categories to select the data you want to view on the Analytics page.
Click the
button in the upper left. The Filter by Category pane opens over the right side of the page.Click the
icon for each category to reveal the available category options.Select the options you want to filter for in each category.
Click the
icon to view the table with the selected filters applied.Selected filters appear in blue lozenges to the right of the Filter button at the top of the page. To remove a previously set filter, click the
icon for the filter you want to remove from the displayed data.
Note
The Filter by Category section lists all the categories that have been defined in Solstice Cloud. Clicking on any of the categories displays all the defined options for that category and indicates how many displays have that option set. When you select one or more options under that category, the table shows all Pods that belong to ANY of the selected options.
However, when you make selections in a second category, the table only lists Pods that belong to either option selected in the first category AND either option selected in the second category.
Use the Manage Columns to choose which categories of Solstice Pod data to show in the Pods table on Analytics pages:
Scroll down to the Pods table that appears below the graph on the Analytics page.
Click Manage Columns in the upper right corner of the Pods table. An area below the table title bar appears, displaying a checkbox for each available data option and category defined in your Solstice Cloud account that can be shown on the selected Analytics page.
Select the data categories you want to show as columns in the Pods table. Changes immediately appear in the table below.
If a data category you want to hide from the table cannot be unchecked, it may be selected to be displayed in the graph above. Change the selection(s) in the blue and green menus above the table to categories other than ones to hide.
When your desired data categories appear in the Pods table, click Manage Columns again to hide the category list.
Note
Manage Columns options affect only the columns being displayed in the Pods table; they do not affect the data displayed in the graphs above.
You may also click the sort icon
to the right of a column title to change the sort order of the table. Click a second time to reverse the sort order (ascending/descending) for that column.
Note
Only selected Pods are included in the data that is graphed. However, all Pods currently listed in the Pods table, which can be either checked or unchecked, are included in the CSV file export.
Scroll down to the Pods table that appears below the graph on the Analytics page.
When the Pods table displays all the Pods and associated columns data you want see in your preferred sort order, click Export to CSV. For example, to show all the data for all the Pods being managed by Solstice Cloud:
By the Filter button at the top of the page, remove all previously set filters by clicking the
icon to remove all blue category and search filters.Or you can clear a search filter in the table by clicking the
icon in the Search box.Click the Manage Columns selector, and select all the check boxes.
At the bottom of the Pods details table, click Export to CSV.
Your browser downloads the CSV file to its default downloads location or prompts you to choose a location for it, depending on your personal browser settings.