The Mersive Solstice App

Meeting and collaboration session participants can connect to a Solstice display with the Mersive Solstice app, which can be installed on Windows and macOS laptops, as well as Android and iOS tablets and phones, to wirelessly share content to the Solstice display and share the Solstice display to remote video conference participants. The user device and Solstice display must be connected to the same network.

The Solstice user app may be installed in one of two ways:

  • Download the user app from mersive.com/download.
  • Download the app directly from the Solstice Pod by visiting the URL shown on the Solstice display.

Admin permissions are not required to install the Mersive Solstice app. However, elevated permissions are required to install the Solstice Conference drivers needed to share the Solstice display with a video conference.

Supported Operating Systems

The Mersive Solstice app is supported on laptops, tablets, and mobile devices running the follow operating systems. Operating systems marked with an asterisk (*) support Solstice Conference capabilities.

  • Windows 8, 10*
  • Windows Server 2016, 2019, 2022
  • macOS Catalina*, Big Sur*
  • iOS versions 14, 15
  • Android versions 11, 12

Other Requirements

The version of your Mersive Solstice app in relation to the version of Solstice running on the Solstice display you are connecting to can affect your experience. There are two different compatibility requirements, depending on how you intend to use Solstice:

  • For content sharing, control, and markup capabilities, newer versions of the Solstice app are supported when used with a Solstice Pod within three (3) minor software versions of the app. For example, a user with the 5.4 Solstice app will be able to share content to Solstice Pods running software versions 5.4, 5.3, or 5.2, as well as use markup tools and control sharing options.
  • However, to use Solstice Conference to make content shared to the Solstice display available to a video conference, the Mersive Solstice app must be on the same software version as the Solstice display it is connecting to. For example, if a user is connecting to a Solstice Pod running software version 5.5, users will need the 5.5 version of the Solstice app to use Solstice Conference functionality.

Download the App Directly from Solstice

Follow the steps below to download and install the Mersive Solstice app with Solstice Conference directly from a Solstice Pod.

  1. Open a browser on your laptop device and enter the IP address visible on the Solstice display. This opens the Solstice Quick Connect page:

  2. Click Get the App.

    Admin permissions are not required to install the Mersive Solstice app. However, elevated permissions are required to install the Solstice Conference drivers needed to share the Solstice display with a video conference.

  3. On a Windows laptop:
    1. The Solstice app installer (SolsticeClientWin.exe) will download.
    2. When the download is complete, open the file to install the Mersive Solstice app. Once installed, the Mersive Solstice app will open automatically.
    3. To install Solstice Conference capabilities, go to Conference tab and click Install.
    4. Walk through the InstallShield wizard to install Solstice Conference.
  4. If you are on an Android or iOS mobile device, the appropriate app marketplace will open and display the Mersive Solstice app available for download.

    Mobile devices are not Solstice Conference capable. Solstice wireless content sharing and Solstice Ink annotation are available on Android and iOS versions of the Mersive Solstice app.

Change Your Mersive Solstice App Settings

Change how your device interacts with Solstice by opening the Mersive Solstice app and going to Settings in the left navbar. Changes to app settings are immediately saved. Find more information about each setting option below:

General

  • Your Display Name: How your name will appear in the collaboration session.
  • Notifications: Set which notifications you would like to receive: None, Critical, or All notifications.
  • Notification settings also control notifications for Solstice Conference. Selecting None will turn off performance and compatibility notifications for Solstice Conference.

  • Solstice Discovery Service Address: If your organization has implemented Solstice Discovery Service (SDS), the SDS IP address should be entered here. This is one of the ways that Solstice displays on your organization’s network appear in your list of available displays. For more information on the SDS address for your organization, contact your IT administrator.

Control

  • Quick Share Desktop: If enabled, Solstice will automatically share your desktop to the Solstice display after connecting.
  • Auto share audio with desktop: If enabled, your desktop audio will automatically be streamed to the Solstice display when you share your desktop.
  • Hide on desktop share: If enabled, the Solstice app window will be automatically hidden when you share your desktop.
  • Solstice Location Service: If enabled and location services are turned on for the Solstice display, the Solstice app will reorder the list of discovered Pods to show displays that are closest to you first, streamlining the connection process by allowing you to quickly connect to displays you are physically near.
    • Auto-disconnect sensitivity menu: Enabling the Solstice Location Service also allows Solstice to learn over time the location of meeting spaces. This allows the app to automatically prompt you to disconnect after leaving a meeting while still connected and sharing to a Pod. Use this menu to turn on auto-disconnect functionality and set the sensitivity that location services will use to automatically disconnect the device.

      Auto-disconnect sensitivity is dependent on the WiFi signal strength in the meeting space. Mersive recommends starting with a value of Low or Normal. If needed, ask your IT department for more information about WiFi strength in your Solstice-enabled meeting space and how it might affect auto-disconnect functionality.

  • Extended Presentation Mode: If enabled, PowerPoint slide shows shared in the Solstice app will show only the slides on the Solstice display. Presenters should enable Presenter View in PowerPoint to view their speaker notes and access other presenter tools on their laptop. This feature is currently available on Windows.

Conference

  • Calendar integration: You can integrate your personal Microsoft 365 calendar with your Mersive Solstice app, allowing Solstice to detect and auto-launch any scheduled web conferences on your calendar when you connect to a Solstice display. This is supported for Windows or macOS laptops only. See below for details and directions.
  • Conference HotKey: This setting allows you to configure the shortcut command to quickly open the Solstice Conference pop-up without having to click the icon in your system tray. By default, the hotkey setting is Ctrl+Alt+C on Windows and Cmd+Opt+C on macOS.
  • Share Pod Display: When enabled, this setting allows you to share the Solstice display's collaboration space to your video conference. In your conferencing software, the Solstice display will appear as a virtual display (usually Screen 2) that can be shared with the meeting. Disabling this feature can improve performance on some devices.

If text options, such as Settings or Share, do not appear in the left navbar of the Mersive Solstice app on a laptop, icon-only navigation may be enabled. Click the Solstice logo in the upper left of the app window to turn text navigation options back on.

Integrate Your Personal Microsoft 365 Calendar

When you integrate your Microsoft 365 calendar with your Mersive Solstice app, Solstice can automatically launch video conferences scheduled on your personal calendar when you connect to a Solstice display. Calendar integration and Solstice Conference capabilities are supported on Windows and macOS only. Solstice Conference drivers (available on Windows and macOS only) must be installed with the Mersive Solstice app to this capability.

When integrating your calendar, you will be prompted to sign into your Microsoft 365 account using the secure Microsoft Graph API OAuth2 authorization flow. Microsoft will present you with the option to grant Solstice read-only access to your calendar. This allows the Solstice App to read video conference information (URL, meeting ID, passcode, etc.) in the body of upcoming meetings to enable a one-step start for scheduled video conferences.

  1. In the Mersive Solstice app, click Settings > Conference.
  2. In the Calendar integration section, click Sign in with Microsoft. The Microsoft Online login page will open in a web browser.
  3. Enter your Microsoft 365 login credentials and sign in. If successful, the browser will display a "Success" message.
  4. Close the browser and return to your Mersive Solstice app.

    If you are unable to save your Microsoft 365 credentials and are prompted to re-enter them each time you launch the Solstice app, the Credential Manager service in Windows may have been disabled by your IT team.

  5. If you wish to disconnect your Microsoft 365 calendar at any time, go back to SettingsConference > Calendar integration and click Sign out.

If your Microsoft 365 calendar is authenticated with Azure AD, your IT administrator may need to grant admin consent for the Solstice user app in the Azure Active Directory app registrations.

For more information on how to set up an integrated room calendar for a Solstice-enabled workspace, which enables the Solstice display to show and interact with meetings scheduled for the space, see Solstice Cloud: Calendar Template.

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Share Content Using the Solstice App