Solstice Supported Peripherals
The listed USB peripherals have been certified for use with Mersive's Solstice Pod for enhanced audio and video experiences during Solstice in-room content sharing and Solstice-enabled video conferences. USB video and audio devices plugged in to a Gen3 Solstice Pod can be wirelessly connected with a user's laptop through the Mersive Solstice app. This allows users to then select them as audio and video sources in their video conferencing app of choice. Some commonly used adapters, hubs, and kits are also listed.
Certification Levels
Mersive now provides two levels of certification for USB peripherals used with the Solstice Pod:
- Mersive Certified Devices have undergone the highest level of certification testing. The devices on this shortlist have been extensively tested by Mersive to provide a stable video conference experience across all supported platforms and chipsets with the last two versions of Solstice on Gen3 Solstice Pods (required to connect Solstice-connected peripherals to a video conference).
- Verified Devices are those that have been tested to work with at least one version of Solstice and the listed device. This verification may come from Mersive's automation lab or a manual compatibility test by Mersive, a device manufacturer, or other trusted source at a specific point in time. Mersive provides this information as a guide but does not certify the performance of these devices in all configurations. View the Verified Devices list.
Compatibilities and Best Practices
- The Gen3 Solstice Pod supports USB 2.0 and 3.0 devices. Multiple peripherals can be plugged into a Pod using a USB hub (powered hub recommended). Peripherals include microphones, speakers, cameras, and composite devices that include one or more of these capabilities.
- The Solstice Pod supports a plug-and-play experience in which no drivers or software needs to be installed on the Pod itself for the peripheral device to work as desired.
Device management or features that depend on an external application, such as RightSight for the Logitech Rally Camera, will not work with Solstice because external applications cannot be installed on the Solstice Pod. Similar features that run on the device itself, such as RightSight on the Rally Bar and Rally Bar Mini, should work with Solstice.
- Power is one of the most important considerations for the Solstice Pod and attached USB devices. Insufficient power may cause poor peripheral device performance and/or decreased Pod performance, particularly in video conferences. Follow these power recommendations for best results:
- Use the dedicated power supply for any device that has one. The Solstice Pod is not designed to provide more than 1.5 amps total power over USB, which is not always sufficient for larger devices or more than one smaller device.
- If connecting multiple USB-powered peripherals to a Solstice Pod, the use of a powered USB hub is strongly recommended to ensure all devices get enough power.
- Peripherals that contain rechargeable batteries will attempt to charge their batteries via the USB connection to the Solstice Pod, which Pods are not designed for. Use a powered USB hub with this type of device.
- Use a Mersive-provided power supply to power Solstice Pods with attached USB-powered peripherals. PoE+ can be used in addition to the power supply, but PoE+ alone may not provide sufficient power.
Connectivity and Setup
- Simply connect supported devices to the USB 2.0/3.0 ports on the back of the Pod to enable users to wirelessly connect those devices to their video conferences on demand.
Only use the USB 2.0/3.0 ports on the back of the Pod, not the USB-C port on the front of the Pod, to connect USB peripherals.
- If you have multiple USB audio devices plugged into a Solstice Pod, see
Mersive Certified Devices
Mersive has certified devices on this shortlist for use with Solstice to our highest level of testing. This includes full Solstice functionality, hardware remount, and longevity testing on all supported operating systems and chipsets for the last two versions of Solstice, as appropriate to functionality. Devices are listed alphabetically by manufacturer.
|
Device Name |
Part # |
Type |
Supported Firmware |
Works Best In |
Notes |
|
|---|---|---|---|---|---|---|
|
Biamp TesiraFORTÉ AVB VT4* |
0452.900 |
camera |
4.1.0.36 |
Large conference rooms |
Disable all AEC in Tesira software: |
|
|
Bose Videobar VB1 |
842415-1110 842415-2110 842415-3110 842415-4110 842415-5110 |
videobar |
Firmware version: 1.1.8_23d37b2 Camera version: 31.1 |
Small to medium conference rooms |
|
|
|
Crestron SB-1 Soundbar |
UC-SB1 |
videobar |
1.4.14-105704 |
Medium conference rooms |
|
|
|
Dante AVIO USB Adapter |
ADP-USB-AU-2X2 |
audio adapter |
n/a |
Large conference rooms |
|
|
|
Huddly IQ |
7090043790573 |
camera |
1.4.22-109426 |
Huddle rooms Small conference rooms |
Pair with USB speakerphone to avoid a potential remote echo. Plugging the Pod into the Mersive provided power supply recommended, either in place of or in addition to PoE+. |
|
|
Jabra PanaCast |
8100-119 |
camera |
0.3.9.15 |
Huddle rooms Small conference rooms |
Audio for microphone is sped up when video is on. Requires USB power injector or powered hub. Pair with USB speakerphone to avoid a potential remote echo. |
|
|
Logitech Rally Bar |
960-001308 (Graphite) 960-001320 (White) |
OS videobar |
1.4.223 |
Huddle rooms Small to medium conference rooms |
Mersive recommends pairing Rally Bars running firmware above 1.4.223 with Solstice 5.5.1. Solstice supports Logitech RightSense functions using onboard processing. |
|
|
Logitech Rally Bar Mini |
960-001336 (Graphite) 960-001348 (White) |
OS videobar |
1.5.657 |
Huddle rooms Small conference rooms |
Solstice supports Logitech RightSense functions using onboard processing. |
|
|
Logitech MeetUp |
960-001101 960-001201 (w/ expansion mic) |
videobar |
1.0.244 |
Huddle rooms Small conference rooms |
Application-based Logitech RightSense functionality not supported. |
|
|
Magewell HDMI Gen 2 Adapter |
32060 |
video adapter |
|
Medium to large conference rooms |
Supported in Solstice 5.5.2+. Recommended settings for best performance: 720p, 30 frames, YUY2 |
|
|
Poly Studio X30 |
2200-85980-001 |
OS videobar |
3.2.0-222012 |
Huddle rooms Small conference rooms |
Supported using USB 2.0 USB-C to USB-A cable: plug USB-C into Poly device and USB-A into Solstice Pod. |
|
|
Poly Studio X50 |
2200-85970-001 |
OS videobar |
3.5.0-344025 |
Small to medium conference rooms |
Supported using USB 2.0 USB-C to USB-A cable: plug USB-C into Poly device and USB-A into Solstice Pod. |
|
|
QSC Core 110f |
Core 110f |
AV processor/ controller |
9.0.1 (Mac) 9.6.X (Win) |
Large conference rooms |
Supported on Windows in Solstice 5.4 to 5.5.1 with firmware version 9.0.1. Contact Mersive Support for help. |
|
* Similar devices in the Biamp TesiraFORTE product line may also work with Solstice but have not been specifically verified.
Verified Devices
Devices on this list have been tested to work with at least one version of Solstice and the listed device. This includes testing on Windows and macOS platforms for common Solstice functionality and stress situations. Mersive provides this information as a guide but does not certify the performance of these devices in all configurations. Devices are grouped together by manufacturer with more recently tested devices generally listed first.
|
Device Name |
Part # |
Latest Tested Firmware |
Latest Tested Solstice Version |
Notes |
|
|---|---|---|---|---|---|
|
AMX Acendo Vibe (ACV-5100) |
FG4151-00BL-UA/EK (Black) FG4151-00GR-UA/EK (Grey) |
|
|
Use USB audio device prioritization to select the built-in mic for video conference audio. |
|
|
Avaya HC020 |
700514534 |
|
|||
|
AVer Cam 540 |
COMSCA540 |
0.0.6004.14 |
5.5 |
|
|
|
AVer Cam 520 Pro |
COM520PRS |
0.0.1004.18 |
5.3.4 |
|
|
|
AVer Cam 520 |
COMSCA520 |
0.0.1004.42 |
5.3.4 |
|
|
|
AVer Cam 340+ |
COMMIC34+ |
0.0.1000.36 |
5.3.4 |
Use camera in Bulk mode. Pair with USB speakerphone to avoid a potential remote echo. |
|
|
AVer VB342+ Soundbar |
COMVB342+ |
|
|
|
|
|
Avonic CM22 |
AV-CM22-VCU |
|
|
Pair with USB speakerphone to avoid a potential remote echo. |
|
|
Avonic CM44 |
AV-CM44-VCUC-B |
|
|
|
|
|
Biamp Tesira EX-UBT |
0443.900 |
4.1.0.36 |
5.4 |
Disable all AEC in Tesira software: For EX-UBT - Block Parameters must be set to: |
|
|
Biamp Devio SCR-20 |
0496.900 (Black) 0490.900 (White) |
|
|
|
|
|
Cisco Webex Room Kit Mini |
CS-KIT-MINI |
5.5 |
|
|
|
|
Clear One Unite50 |
910-2100-006 |
|
|
Pair with USB speakerphone to avoid a potential remote echo. |
|
|
Crestron UC-SB-1-CAM |
UC-SB1-CAM |
1.002.001.011 |
5.5 |
Connect camera to dedicated power supply. |
|
|
HuddleCamHD 10X |
HC10X-GY-G3 (Black) HC10X-WH-G3 (White) |
4.3.6 |
5.4 |
|
|
|
HuddleCamHD 3XA |
HC3XA-BK (Black) HC3XA-WH (White) |
4.2.5 |
5.4 |
Pair with USB speakerphone to avoid a potential remote echo. |
|
|
HuddleCamHD Pro EPTZ |
HC-EPTZ-USB |
8.2.83 |
5.4 |
Camera may not currently be selectable in the video conferencing app when occupancy counting for the Solstice Pod is enabled. Pair with USB speakerphone to avoid a potential remote echo. |
|
|
Huddly GO |
7090043790009 |
1.3.11 |
5.3.4 |
|
|
|
Jabra PanaCast 50 |
8200-232 (Black), 8201-232 (Grey) |
1.13.4 |
5.5 |
|
|
|
Jabra Speak 750 |
7700-409 |
2.24.0 |
5.5 |
|
|
|
Jabra Link 370 |
14208-07 14208-08 14208-23 |
1.50.0 |
|
|
|
|
Jabra Speak 810 |
7810-109 7810-209 7810-199 7810-299 |
1.9.0 |
|
|
|
|
Jabra Speak 710 |
7710-309 7710-409 7710-509 |
|
|
|
|
|
Konftel 20 |
931201001 |
|
5.3.4 |
|
|
|
Logitech Rally System (Rally Camera) |
960-001217 (System) 960-001226 (Camera) |
1.1.106 |
5.5 |
Supported in Solstice 5.4 and higher. Application-based Logitech RightSense functionality not supported. |
|
|
Logitech Rally Plus (Rally System with extra mic and speaker) |
960-001225 |
1.1.106 |
5.5 |
Application-based Logitech RightSense functionality not supported. |
|
|
Logitech PTZ Pro 2 |
960-001184 |
2.3.37 |
5.5 |
Application-based Logitech RightSense functionality not supported. |
|
|
Logitech Brio |
960-001105 |
2.6 |
5.5 |
Pair with USB speakerphone to avoid a potential remote echo. Application-based Logitech RightSense functionality not supported. |
|
|
Logitech ConferenceCam Connect |
960-001013 |
2.1 |
5.1 |
Requires powered USB hub or power supply. Application-based Logitech RightSense functionality not supported. |
|
|
Logitech BCC950 |
960-000866 |
|
5.1 |
Application-based Logitech RightSense functionality not supported. |
|
|
Lumens VC-B11U |
VC-B11U |
5.2.65 |
5.4 |
|
|
|
Lumens MS-10 |
MS-10 |
5.0.32 |
|
|
|
|
Lumens VC-B10U |
VC-B10U |
|
|
Set camera to ISO mode using dip switches. |
|
|
Lyzco USB-to-3.5mm Audio Adapter |
|
n/a |
|
|
|
|
Meeting Owl |
Meeting Owl |
3.0.2.4 |
5.5 |
|
|
|
Meeting Owl Pro |
Meeting Owl Pro |
|
|
|
|
|
Microsoft LifeCam HD-3000 |
T4H-00002 |
|
|
|
|
|
Neets 4K Webcam |
325-0100 |
|
|
Pair with USB speakerphone to avoid a potential remote echo. |
|
|
Neets Sound Bar SB1 |
312-0040 |
|
|
Requires converter. |
|
|
Neets Sound Bar SB2 |
312-0045 |
|
|
|
|
|
Nureva HDL 300 |
HDL300-B (Black) HDL300-W (White) |
2.5.72 |
|
Application-based Nureva Cloud Console management not supported. |
|
|
Nureva HDL 200 |
HDL200-B (Black) HDL200-W (White) |
1.3.57851 |
|
Application-based Nureva Cloud Console management not supported. |
|
|
Poly EagleEye Cube |
7230-61960-001 |
1.3.1-001267 |
5.5 |
Running a Poly device management app during a video conference may result in a frozen video feed. Mersive recommends running these apps only when not using the device. |
|
|
Poly Studio |
7200-85830-001 |
1.4.0.000870 |
5.4 |
|
|
|
QSC I/O-USB Bridge |
I/O USB Bridge |
|
5.5 |
See |
|
|
QSC PTZ 12x72 |
PTZ-12x72 |
|
5.5 |
Set to resolution of 720p in Q-SYS Designer software. |
|
|
QSC PTZ 20x60 |
PTZ-20x60 |
|
5.5 |
Set to resolution of 720p in Q-SYS Designer software. |
|
|
Sennheiser SP30T Audio Puck |
1000225 |
1 |
|
|
|
|
Sennheiser SP20 Audio Puck |
506050 |
|
|
|
|
|
Shure IntelliMix P300 |
MXA310AL-P300-P |
4.4.13 |
|
Supports all Shure Audio Ecosystem networked microphones including MXA310, MXA710, and MXA910. |
|
|
Shure ANIUSB-Matrix |
ANIUSB-MATRIX |
|
|
|
|
|
Stem Audio Hub |
HUB1 |
2.2.2 |
5.5 |
|
|
|
Stem Audio Table |
TABLE1 |
2.2.2 |
5.5 |
|
|
|
Ugreen USB-to-3.5mm Audio Adapter |
|
n/a |
|
|
|
|
Vaddio AV Bridge Mini |
999-8240-000 |
AV Bridge Mini 1.1.0 Audio - 1.05 USB - 01.02.000 |
5.4 |
|
|
|
Vaddio Conference Shot 10 |
999-9990-000 |
2.4.0 |
|
|
|
|
Vaddio Huddle Shot |
999-50707-000 |
1.0.0 |
|
|
|
|
Yamaha ADECIA Ceiling Solution |
|
|
|
|
|
|
Yamaha YVC-330 |
10-YVC330 |
1.2 |
5.3.4 |
|
|
|
Yamaha YVC-200 |
10-YVC200 |
1.05 |
|
|
|
|
Yamaha YVC-1000 |
10-YVC1000 |
|
|
|
|
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How to Use Solstice Conference