Managing Your Solstice Pod Settings
Solstice Cloud allows you to manage your Solstice Pods remotely from anywhere. Solstice Cloud administrators can either apply settings to individual Pods, or use Solstice Cloud templates to easily apply configurations to multiple Pods across your deployment. Templates can be created for network settings, security settings, appearance settings, and more, and provide access to all of the configuration options available in the Solstice Dashboard. Solstice Cloud templates can be applied to Pods managed by Solstice version 4.5 or later.
While most settings can be batch configured in templates, there are still certain settings or values that are unique to each Pod and will need to be set for each Pod individually, such as static IP addresses or DNS hostnames. When creating templates, these settings will be labeled with "Unique to Pod" if they need to be configured individually.
To make the process of applying templates across your deployment more efficient, the Create Categories topic outlines how to create and use categories, as well as best practices to consider when creating categories. This will allow you to apply configuration templates to Pods by location, room type, or any other categories you choose to define.
How To

There are two ways to assign settings to an individual Pod:
- Leave the Pod unassigned, and modify the specific settings for the Pod
- Create a template and then assign the template to the Pod (see Create a New Template).
To apply settings to a specific Pod without assigning a template:
- In the left sidebar menu of Solstice Cloud, click Manage > Pods.
- In the Pod Template Assignments table, click the name of the Pod you want to configure.
- In the Template Configuration section click the
icon to expand the options available for a particular settings category.
- Configure the settings as desired and then click Save as Unassigned.
A message appears confirming the Pod configuration has been updated. Additionally, until the configuration has been successfully applied to the Pod, an option is available to Cancel Pending Changes.

Each required Solstice Cloud configuration category contains one Default template. Mersive recommends configuring this template with the most common set of configuration options for the Solstice Pods in your organization's deployment. Then use the Duplicate a Template option to create variations of the template for groups of Pods that use different configuration options. For example, use the default Time/Locale template to configure the time zone for Pods in the main office, then duplicate the template and modify the duplicates for Pods located in other time zones.
Default templates are also used for pre-configuring Pod settings before the Pods are shipped. For customers in Mersive’s Pre-Provisioning Program, Solstice Pods will automatically import into their Solstice Cloud account, significantly reducing the time needed for Pod deployment upon arrival. Reach out to your sales representative for inquiries into the Pod Pre-Provisioning Program.
- In the left sidebar menu of Solstice Cloud, click Manage > Templates.
- From the list of configuration categories that appears below Templates, select the category you wish to configure.
- Click the first template in the list, named Default, to see the available configuration options.
- Configure the default settings as appropriate for the majority of Solstice Pods in your deployment.
- Click Save. A green box confirming that the template was updated will briefly appear.

- In the left sidebar menu of Solstice Cloud, click Manage > Templates. A list of available configuration templates will appear in the sidebar.
- From the list of configuration categories that appears below Templates, select the category you wish to configure.
- Click Create New Template.
- Enter a descriptive Template Name. For example, you could name the template by location (London Office) or appearance (Mountain Theme), as appropriate for its purpose.
- Configure the settings you wish to be applied to the Solstice Pods using this template.
- Click Save.
Most settings can be configured collectively in templates, but you may occasionally see settings or values labeled "Unique to Pod" that will need to be set for each Pod individually. See

- In the left sidebar menu of Solstice Cloud, click Manage > Templates.
- From the list of configuration categories that appears below Templates, select the category you wish to configure.
- For the template you wish to duplicate, click the vertical ellipsis
icon, then select Duplicate Template.
- Give the duplicated template a descriptive Template Name, ideally related to its purpose, and change the configuration settings as needed.
- Click Save.

- In the left sidebar menu of Solstice Cloud, click Manage > Pods.
The Pod Template Assignments table displays. This table is used to apply templates across your deployment. You can apply a template to multiple Pods at once.
- Select the checkboxes of the Pods you want to apply the template to. You can select each Pod's checkbox individually, or select the checkbox in the header row of the table to select all Pods you have access to in the table.
- For each template you want to apply, go to the corresponding template type column (e.g., Welcome Screen). You can view a different group of template columns by selecting the group name in the upper right-hand corner of the table.
You can use the filters from the categories you have created to sort Pods in your deployment and make applying templates across your deployment easier. Filters allow you to apply templates by criteria such as location or campus, depending on the categories you have created and assigned to Pods.
- Click the corresponding drop-down for one of the checked Pods in the table, then select the name of the created template. This will apply the template to all of the checked Pods.
- A pop-up will ask you to confirm the changes. Click Confirm. A green notification that the template was applied then displays.
- As changes are being applied, a loading
icon will appear next to the Pod, and the pending changes
icon will appear next to the template(s) being applied. Once the changes are applied, the Pod's normal status will resume.
- If a template you applied has any unique settings that need to be applied each Pod individually, a sliding pop-up will appear prompting you to enter the needed information. Once you are done with all of the settings screens, click Save & Close.
If a Pod is offline, any changes made will be applied when the Pod is back online.

- In the left sidebar menu of Solstice Cloud, click Manage > Templates. A list of available configuration templates will appear in the sidebar.
- From the list of configuration categories that appears below Templates, select the category you wish to configure.
- Click on the template you wish to edit.
- Edit or update any of the template's settings.
- Click Save. If the template has been applied to any Pods, clicking Save will apply any changes to those Pods.

- In the left sidebar menu of Solstice Cloud, click Manage > Templates. A list of available configuration templates will appear in the sidebar.
- From the list of configuration categories that appears below Templates, select the category you wish to configure.
- For the template you wish to delete, click the vertical ellipsis
icon, then select Delete Template.
- In the confirmation pop-up that appears, click Delete.

From the Pod Status screen, which can be selected from the left sidebar menu of the Solstice Cloud portal at Manage > Pods, you can perform the following Pod actions by clicking on the Pod Actions drop-down:
- Reboot Pod — This performs a hardware reboot on the Pod.
- Disconnect all users — This disconnects all users from Solstice Pod. For any users who are connected to the Pod, their Solstice Apps will remain open, but they will not be connected to the pod. They will need to re-enter the screen key to reconnect.
- Clear Screen — This clears any shared content from the Pod display. It does not disconnect the users.
- Power Management: Wake — This option wakes a Pod that has been suspended. It re-enables the HDMI signal to the display.
- Power Management: Suspend — This option disconnects all users from a Pod and suspends the HDMI signal to the display.
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