Solstice Conference Setup

The following guide assumes that you have already done your Solstice Setup, have connected your Pods to your enterprise network via Ethernet, and have performed the Baseline Deployment Steps.

Pre-Deployment Considerations

  • As a new category of room system, Solstice Conference is far more versatile and cost effective but does have some specific prerequisites to ensure a high-quality conferencing experience. Our Solstice Conference Checklist outlines those specifications and requirements of the various system components – meeting host laptop, local area network, and audio/video peripherals – most of which are consistent with current best practice IT methodologies.

  • Ensure your network has a minimum bandwidth of 50 mbps per active Solstice Conference session/room, has an end-to-end latency < 50 ms, and allows peer-to-peer TCP connections. As a note, bandwidth utilization is largely dictated by a combination of conferencing application and conference camera used.
  • Ensure the required network ports are open. For Solstice Conference, you will need to open the default base ports +17 (e.g. If 53100-53102 are the configured base ports, open TCP/UDP ports 53100-53119). However, other network ports are required for other Solstice functionality. For more information on all of Solstice's open network port requirements, see Open Network Ports.
  • Deploy and configure Solstice Discovery Service (SDS) (strongly recommended; required for a one-step start for scheduled web conferences).
  • Solstice Conference drivers are bundled in Solstice app installer and require elevated permissions to install. If end-users do not have elevated permissions, you have the option to centrally deploy the Solstice app using MSI or SCCM versions.
  • If you utilize a tool that limits program access, such as an anti-virus program or device management services, you will need to whitelist the Solstice App.

Enabling Solstice Conference

In order to use Solstice Conference, the Solstice Pod must have current Solstice Subscription and the capability must be enabled by a Solstice admin. Before enabling Solstice Conference, you will need to update your Gen3 Pod to the latest version of Solstice. For more information on how to update your Pod, see Updating Solstice.

There are two ways to enable Solstice Conference: using Solstice Cloud, our cloud-based management portal, or using Solstice Dashboard, our on-premises management tool. As a note, Solstice Pods must have internet access for these settings to be applied.

Integrating a Room Calendar

Integrating a room or personal calendar with Solstice lets Solstice detect the web conferencing information in the calendar invite when users book a web conference and invite the room. This allows Solstice to start the scheduled web conferencing when the meeting host connects to the Solstice display. Solstice administrators can integrate Microsoft Exchange, Microsoft O365, and Google Workspace room calendars with Solstice displays. There are two ways to integrate a room calendar: using Solstice Cloud, or using the Solstice Dashboard. As a note, Solstice Pods must have internet access for these settings to be applied.

As a note, Solstice end-users can integrate their Microsoft Exchange or O365 calendars with their Solstice apps. For more information, see Solstice User App.

Enabling Screen Key (Optional)

Enabling screen key allows users to quickly connect to a Solstice display by simply entering the display's 4-digit screen key into the Solstice app. As a note, SDS is required for this quick connect to work. Without screen key enabled, users need to enter the Solstice display's IP address in order to use the quick connect or one-step start functionality. There are two ways to enable Solstice Conference: using Solstice Cloud, or using the Solstice Dashboard.

Centrally Deploy the Solstice App

In order to use the full functionality of Solstice Conference, users will first need to install the Solstice Conference drivers bundled in the Solstice app installer. These drivers are needed to provide the core benefits of Solstice Conference: wireless bridging of room audio and video to the host laptop, and the ability to share the Solstice display to remote participants through an existing video conferencing application.

These drivers can be installed when running the Solstice app installer , or installed at a later time from the Solstice app's Conference tab. As a note, the install requires a user to have user-level administrative privileges for their own account. Installing the additional component is optional, and users that don’t need to host a Solstice Conference session can use Solstice as before without needing the additional components.

For most enterprise users of Solstice Conference, Mersive recommends pre-installing or centrally deploying the latest version of the Solstice app and bundled Solstice Conference drivers through the use of centralized management (MSI or SCCM).  An installer flag will allow an administrator to pre-install everything that is needed for Solstice Conference onto the user device without needing to change a user's account-level privileges. For more information, see Deploy the Solstice App with MSI or SCCM.

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Physical Setup